About the company
Forum Recruitment is proud to partner with one of the leading property firms in Australia.
About the role
As the building Concierge, you will be the face of the building, ensuring all tenants and guests have the best possible experience from the moment they enter the building. Your role will encompass strong customer service skills, great organisational and responsiveness abilities, as well as a collaborative and team focused approach to day to day tasks.
Key Responsibilities include:
- Provide prompt, courteous and personalised service to all guests and tenants.
- Resolve any guest/tenant complaints as promptly, professionally and efficiently as possible.
- Provide accurate information and recommendations to guests and tenants on any queries regarding the building and services available
- Follow building procedures including opening and closing, security, guest access, passes, bookings & deliveries.
- Hourly building walk throughs to ensure the building is free of hazards and ensure customer experience is optimal
About you
To succeed in this role, you will bring your previous customer service experience (either in property or hospitality) coupled with a strong ability to learn on the job and be involved in a customer focused environment. Your willingness to be a part of a team and work collaboratively will be imperative to your success in the role.
What’s in it for you?
Aside from working within a supportive and inclusive work environment in one of Australia’s best buildings, you will also have a chance of broadening your professional experience and network.
Next steps
Please attach your resume and cover letter by following the links on this website to APPLY. Alternatively contact Emily Milner on 0407 478 825 to discuss if you believe this position would suit your experience.
